Problems at Deutsche Telekom might be caused by hackers

Problems at Deutsche Telekom might be caused by hackers

By: James Ansher | Where To Trade | On:Monday, 28 November 2016
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   Deutsche Telekom announced that almost 900,000 of its customers have been hit by a network outage.

The outages started on Sunday and still continue, according to Deutsche Telekom declaration on Monday.  The company also added that this problem might be caused by hackers.

Since Sunday afternoon, Deutsche Telekom's fixed-line clients started having problems with connection. Allestoerungen.de, a site for customer complaints, was full of complaints about the Deutsche Telekom's problem.

The complaints were received especially at 16:00 GMT on Sunday and 7:00 GMT.

According to Deutsche Telekom company, the outages affected routers offering network , internet, online TV reception and phones.

On their website, Deutsche Telekom declared "Based on the pattern of errors, it can not be ruled out that the router has been targeted externally, with the result that it can no longer log on to the network" . 

More than that, the company declared that were affected almost 900,000 of its 20 million fixed-line customers.

The company suggested their customers to unplug their router and restart their device after 30 seconds of waiting. If the problems continued, the customers were advised to totally disconnect their equipment. 

Customers in Hamburg, Duesselforf,Frankfurt,Berlin, Stuttgart and Munich reported problems.

The rest of the customers were able to use their routers no problem, said the company. But customers had different opinions: "Most of the customers can't report their complaints " - said a customer on Facebook.

Deutsche Telekom shares went lower at 14.74 euros, down by 0.2% on Monday.

 

James Ansher

James Ansher

When there is a will there is a trade

A successful Forex trader and expert advisor

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